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FREQUENT ASKED QUESTIONS (FAQS)

DO I NEED A PHYSICIAN'S REFERRAL?

A physician's referral is not required for physiotherapy. However, a referral may be required by your extended health care plan or your auto insurance company. It is best to check with your funding source to determine if a physician's referral is required.

ARE YOUR PHYSIOTHERAPISTS REGISTERED?

Yes, all of our physiotherapists are licensed to practice with the College of Physiotherapists of Ontario. Physiotherapists are regulated in Ontario under the Regulated Health Professions Act (RHPA).

IS MY PHYSIOTHERAPY COVERED?

At Thunder Bay Physiotherapy Centre we are happy to offer a variety of ways to fund your physiotherapy. Your physiotherapy can be funded through Extended Health Benefits, WSIB, Motor Vehicle Insurance, or through our unique Alternative Payment Plan. For more detail on funding options please see our "Funding" page.

WHAT SHOULD I BRING TO MY APPOINTMENT?

The first thing you will need when you come into our clinic is your health card. All patients need to check in by showing their health card, even if your injury is through WSIB or Motor Vehicle Accident (MVA). Also, in order for us to effectively assess and treat the various parts of the body, loose, comfortable clothing is best.

HOW LONG DO YOU THINK IT WILL TAKE BEFORE I FEEL BETTER?

There is no specific amount of time that it takes for you to start feeling better. Typically, your rate of healing is dependant on many factors such as age, type and severity of injury, length of time since the injury, initial care, physical activity levels, sleep, diet and overall health. Your physiotherapist will be able to estimate your time to recovery after the initial assessment, though.

CAN I GET A MEMBERSHIP TO YOUR GYM?

Yes! Patients that are discharged from active physiotherapy services are welcome to join our gym to continue an independent exercise program. Fortunately, because we have a well equipped rehabilitation gym and fitness centre, we are also able to offer gym memberships to the public, even if you haven't been here for physiotherapy in the past.

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